If you have ever been in a correctional facility, then you know it is a hard life. It is designed to be. To inspire you to want better and get rehabilitated. Parties on either side of the fence strive to keep in touch in all manner of ingenious ways. Securus is a provider of communications solutions to correctional facilities in the US and Canada established in 1986 out of Dallas, Texas.
It is a billion dollar firm with a presence in over forty-seven states, Mexico and Canada and serving over three thousand civil and criminal justice agencies under the Department of Justice. Securus is involved in communications, call and data management solutions providing over eight hundred products to law enforcement and correctional facilities. They provide a complete range of solutions ranging from basic essential services such as calls and prisoner monitoring to lifestyle and edutainment products including books, games, and media.
Securus enables more than one million inmates to access their families and representatives. Their services include inmate communications, monitoring services, biometric analysis, data solutions, incident management and investigations among others. The merger of two top prison service providers, T-Netix and Evercom, and the acquisition of Syscon Justice Systems created the company renowned for their inmate management systems. Rick Smith is the President and CEO of Securus Technologies since 2008.
Rick is an engineering graduate of the State University of New York. He also has a business master’s degree from the University of Rochester. Besides Securus, Rick serves on the board of Integra Telecom and Eschelon Telecom. Before Securus, Rick served in various capacities at Eschelon Telecom culminating in the President and CEO position from 2003.
Under his stellar leadership, Eschelon achieved a rapid growth in revenues in a short time that led to a successful IPO in 2005. He has also held various management positions at Frontier Corporation, now named Global Crossing North America Inc. up to 1998.
Rick Smith has been instrumental in guiding Securus to secure the top spot as the provider of choice for correctional communications and related inmate services. He leverages his expert experience in management, telecoms, technology and business development to realize excellence in business leadership that is guaranteed to keep Securus at the top spot.
At Securus, Rick is continually investing in pioneering technologies and reliable customer service. He has been instrumental in overseeing strategic technology acquisitions of related firms in the corrections market industry that solidify Securus’ leading position as the cream of the crop. These include JPay, Guarded Exchange, and Cellblox. Securus is already bagging industry awards under Rick Smith. The Better Business Bureau accredited them with an A+ rating. The Stevie Awards for Sales and Customer Service also recognized Securus’ spirited efforts in ensuring responsive customer care that delivers. Read more on Crunchbase.com